My first order arrived flawed due to what appeared to be a factory defect, which initially left me disappointed as I anticipated a delay for a replacement. However, the company handled the situation with grace, promptly sending out a replacement. When I received the new package, I was pleasantly surprised to find they had included a gift as an apology for the inconvenience. The replacement arrived within a reasonable timeframe, and I’m very impressed with both their customer service and the quality of the equipment and shorts. I will definitely purchase more products from them in the future!
